Computer User Support Specialists

IT Support & Services • Technology & IT Careers

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes "Network and Computer Systems Administrators" (15-1244).

Typical Salary (Median)
$60,340
(2024 BLS data)
Half earn more, half earn less
Average Salary (Mean)
$64,990
Mathematical average of all salaries
National Employment
697,210
Education Required
Some college
BLS Code: 151232

Understanding Salary Statistics: The typical salary (median) shows what a middle-of-the-road Computer User Support Specialists earns, making it useful for salary negotiations. The average salary (mean) can be higher due to top earners and is often used in industry reports.

Salary Distribution

National salary ranges for Computer User Support Specialists (2024)

10th Percentile
$38,780
25th Percentile
$47,580
75th Percentile
$77,010
90th Percentile
$98,010

Highest Paying Metropolitan Areas

Top 10 metro areas with the highest salaries for Computer User Support Specialists

1
Sacramento-Roseville-Folsom, CA
13,690 employed
$99,040
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2
San Francisco-Oakland-Fremont, CA
9,720 employed
$90,260
View details →
3
San Jose-Sunnyvale-Santa Clara, CA
5,500 employed
$90,030
View details →
4
Fort Collins-Loveland, CO
970 employed
$81,690
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5
Boulder, CO
1,660 employed
$79,700
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6
Washington-Arlington-Alexandria, DC-VA-MD-WV
17,710 employed
$79,590
View details →

Top Industries

Industries with the most Computer User Support Specialists positions

1
Cross-industry, Private, Federal, State, and Local Government
697,210
$64,990 avg
2
Cross-industry, Private Ownership Only
588,390
$64,650 avg
3
Sector 54 - Professional, Scientific, and Technical Services
210,440
$64,320 avg
4
Professional, Scientific, and Technical Services
210,440
$64,320 avg
5
Computer Systems Design and Related Services
157,410
$62,620 avg

Work Environment

Office Remote

Career Overview

💼 About This Career

Computer User Support Specialists professionals work in technology & it careers, specifically in it support & services. This role typically requires some college and offers a median salary of $60,340.

📊 Job Market Outlook

The job growth outlook for Computer User Support Specialists is rated as Moderate. Currently, there are approximately 697,210 people employed in this occupation nationwide.

Related Skills & Keywords

help desk IT support technical support desktop support

Related Careers

Similar careers in IT Support & Services

Computer Network Support Specialists

$73k

Associate's degree

Related by occupation classification

Computer Network Support Specialists

$73k

Code: 151231
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Data Source: Salary and employment statistics are from the Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS) program , 2024 data. Historical trends show changes over time. Individual results may vary based on experience, location, and employer.